Privacy Policy

Effective Date: 20 June 2023

Beyond Blues ("Beyond Blues", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website located at www.beyondblues.org.in.

1. Information We Collect

We collect the following types of information when you use the Website:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, date of birth, and any information you provide in a contact form or during online therapy sessions.
Usage Data: This includes information about your activity on the Website, such as the pages you visit, the time you spend on the Website, and the resources you access. We may collect this information using cookies and other tracking technologies.
Mental Health Information: This includes information you share during online therapy sessions with our therapists. This information is considered highly sensitive and will be treated with the utmost care.

2. How We Use Your Information

We use your information for the following purposes:

To provide and improve the Website and online therapy services
To process your requests and inquiries
To send you important information about the Website and online therapy services, including changes to our terms and conditions and privacy policy
To personalize your experience on the Website
To comply with legal and regulatory requirements

3. Disclosure of Your Information

We will not disclose your personal information to third parties without your consent, except in the following circumstances:

To service providers who help us operate the Website and provide online therapy services. These service providers are contractually obligated to keep your information confidential.
To comply with legal and regulatory requirements, such as a court order or subpoena.
To protect the rights and safety of Beyond Blues, our users, or the public.

4. Mental Health Information

We take your mental health information very seriously. We will only use this information to provide you with online therapy services and will not disclose it to any third party without your written consent, except as required by law.

5. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

6. Cookies and Other Tracking Technologies

We may use cookies and other tracking technologies to collect Usage Data. Cookies are small data files that are stored on your device when you visit a website. You can disable cookies in your browser settings. However, doing so may limit your ability to use certain features of the Website.

7. Your Rights

You have the right to access, update, and delete your personal information. You can also opt out of receiving marketing communications from us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at beyondblues20@gmail.com.

Additional Considerations:

Data Retention: You may want to include a policy on how long you retain personal information.
International Transfers: If you transfer data outside of India, you may need to comply with additional data privacy laws.
Breach Notification: You may want to include a policy on how you will notify users in case of a data breach.